GENERAL TERMS AND CONDITIONS FOR CONTRACTING AND USING IKI LOCKERS. LOCKER RESERVATION CONTRACT.

In accordance with the General Data Protection Regulation (GDPR), we inform you that your data will be processed in our records for the purpose of maintaining and fulfilling the relationship with our entity, which includes sending communications within the scope of that relationship.

Additionally, your data will be shared when necessary for the development, fulfillment, and control of the relationship with our entity, or in cases authorized by law. In accordance with the GDPR, you may exercise your rights by contacting MHIA GOODS, SL (NIF B09623307), doing business as IKI LOCKERS, with an address at Calle Aragón Un, 568, Local Comercial #3, 08026 Barcelona, and providing a photocopy of your ID.

The content of this communication, as well as any attached documents, is confidential and intended exclusively for the recipient. If you are not the intended recipient, we request that you notify us and do not share its content with third parties, proceeding with its destruction.

The provider of information society services must take into account that, in addition to the information provided to service recipients through their "Privacy Policy," they must also include additional legal texts related to other mandatory regulations. These include, but are not limited to, general contracting conditions, intellectual and industrial property rights, website usage conditions, and liability provisions. Furthermore, they must comply with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, in all its applicable provisions beyond Article 10 or to supplement the necessary related information.

GENERAL TERMS AND CONDITIONS FOR THE RENTAL AND USE OF IKI LOCKERS PURPOSE

These general terms and conditions govern the rental of IKI LOCKERS (owned by MHIA GOODS SL) through the website www.ikilockers.com, as well as their use. Additionally, these terms regulate the contractual relationship between IKI LOCKERS (owner of the lockers, MHIA GOODS) and the User who rents the IKI LOCKERS service.

SERVICE

IKI LOCKERS offers Users the possibility to rent any of its lockers for full calendar days (within the schedules offered by IKI LOCKERS).

What types of lockers does IKI LOCKERS offer?

IKI LOCKERS offers three types of lockers:

·         Classic: 40 cm high x 50 cm wide x 60 cm deep. Ideal for storing carry-on suitcases and backpacks.

·         Grand: 50 cm high x 50 cm wide x 60 cm deep. Ideal for storing medium-sized suitcases.

·         Ultra: 90 cm high x 50 cm wide x 60 cm deep. Ideal for storing large suitcases.

What can a User store inside their locker?

With the limits established in this document (see the "Limits on Locker Use" section), a User can store any items they wish, as long as they fit within the specified dimensions and do not overload the locker.

How can a User check if there are available IKI LOCKERS?

Through the website www.ikilockers.com, the User can check the availability of lockers for their desired dates.

For how long can a locker be rented?

The User can rent a locker for a minimum period of 1 day.

When can the User access the rented locker(s)?

The locker rental service is available for a full day, meaning the User can access their reserved locker from 6:00 a.m. to 12:00 a.m. on the day of their reservation.

Once the User has placed their belongings inside, can they only access the locker to retrieve them?

No. IKI LOCKERS provides a rental service that allows the User to access their rented locker as many times as needed during the rental period. If the User forgets something or needs to access their locker throughout the day, they can do so without any issues within their reserved timeframe.

What is the rental price per locker type/day?

The rental price per locker is as stated on the website at the time of booking. The User may benefit from any active promotions at that moment. All prices listed on the website include VAT and apply to the rental of a locker (according to its size) for a full calendar day.

How do the lockers work?

The lockers provided by IKI LOCKERS are fully automated. The User can make a reservation through the website www.ikilockers.com, entering their personal details, the number of lockers they wish to rent, the size, and the rental period.

Once the booking is completed, the User will receive a confirmation with the reserved locker number(s) and a security code to access them. The User will be able to access their locker using the security code provided by IKI LOCKERS upon reservation.

What should the User do in case of an issue with the locker?

In the event of a malfunction, lockout, or any other issue with the locker, the User can contact IKI LOCKERS' assistance service by calling +34 690 661182 or sending an email to info@ikilockers.com.

Can the User modify, cancel, or obtain a refund for their reservation?

At IKI LOCKERS S.L., we aim for customer satisfaction. Therefore, we offer the following options:

·         Modify the reservation: Modifications must be made at least 24 hours before the start of the reserved service. After this period, modifications will not be possible. Changes are subject to locker availability at that moment and may involve an additional cost due to banking fees.

·         Cancel the reservation: Cancellations must be made at least 24 hours before the start of the reserved service. After this period, cancellations will not be possible. If a User has any doubts about the cancellation policy or needs clarification, they can contact info@ikilockers.com.

·         Obtain a refund: The refund will be processed once the cancellation has been verified. The User will receive the refund through the same payment method used for the purchase, within a maximum of 14 calendar days from the confirmed receipt of the withdrawal request.

ACCESS AND RESERVATION

To rent IKI LOCKERS, the following requirements must be met:

·         The User must be at least 16 years old.

·         The User must accurately and truthfully complete the required fields in the RESERVATION section of the website. This includes: full name, phone number, email address, reservation date, rental period, number of lockers to be rented (with size specifications), and payment details as required by the chosen payment method.

·         The User must accept the general terms and conditions for renting and using the lockers.

·         The User must accept the privacy policy of MHIA GOODS SL, the owner of IKI LOCKERS.

·         Once the booking process is complete, the User will receive a reservation confirmation via email. This confirmation will include the assigned locker number(s), reserved date(s), and access codes for the locker(s).

USER OBLIGATIONS. IMITATIONS ON LOCKER USE

By renting IKI LOCKERS, the User agrees to the following conditions:

·         Proper Use: Lockers must only be used to store the User’s personal belongings that require temporary safe storage.

·         Secure Closure: The User must ensure that the locker is properly closed before leaving the facility, whether after inserting or removing items.

·         Prohibited Use: Lockers may not be used for illegal or unauthorized purposes. Specifically, Users must not store:

o   Stolen goods, drugs, pornographic materials, or any items that are degrading to human dignity.

o   Weapons or any items requiring a license without possessing the required license.

o   Contaminants, flammable objects, or hazardous substances.

o   Animals or any living beings.

o   Perishable food items (except for sealed, non-spillable food that does not stain lockers or create odors).

·         Security Code: The User must not share their access code with any third party. The User is fully responsible for any consequences of failing to comply with this obligation.

·         No Third-Party Access: Lockers cannot be used to store items for collection by another person. They are not to be used for transactions between individuals.

·         Limited Time in the Facility: The User may only remain in the facility to access their rented locker and must leave after retrieving or depositing items.

·         Timely Removal of Belongings: All stored items must be removed by 12:00 a.m. on the final rental day.

·         Locker Condition: The locker must be left in the same condition as it was found. Any issues should be reported to info@ikilockers.com.

·         No Photography or Video Recording: The User must not take photos or videos inside the IKI LOCKERS facilities, particularly of security mechanisms.

·         No Valuables: Users should not store money, jewelry, or high-value electronics (e.g., tablets, laptops, TVs). If they choose to do so, it is at their own risk.

USER LIABILITY AND CONSEQUENCES OF NON-COMPLIANCE

Failure to Vacate the Locker on Time

In particular, if the User does not empty the rented locker(s) on or before the rental expiration date, MHIA GOODS SL will be authorized to access the locker(s) and remove the stored items to free them up for regular use by other customers of MHIA GOODS SL. In such a case, MHIA GOODS SL will temporarily store the items and attempt to contact the User who has failed to vacate the locker on time to arrange for the return of the items (the cost of which will be fully borne by the User).

If 15 days pass without successful contact with the User, or if the User fails to reach out to MHIA GOODS SL and retrieve their items, it will be understood that the items have been abandoned by the User. In this case, MHIA GOODS SL will cease storing them and will dispose of them as deemed appropriate based on the nature of the abandoned goods.

For each day that passes after the rental expiration without the locker(s) being vacated, an additional charge equivalent to the daily rental fee for the occupied locker(s) will accrue. Additionally, a €100 penalty will be charged to the User, in addition to any claims MHIA GOODS SL may make for actual damages and losses incurred.

Unless the User collects the items in person, MHIA GOODS SL might arrange for their shipment after the User has paid the required fees to MHIA GOODS SL. The delivery will be considered complete once MHIA GOODS SL hands over the items to the courier, and MHIA GOODS SL will not assume any risks associated with the transportation of the items.

The return process will be initiated only after MHIA GOODS SL has received the User’s payment for the applicable shipping costs, as outlined in the previous paragraph. If 10 calendar days pass after MHIA GOODS SL has notified the User in writing of the amount due, and the User has not made the payment, the items will be considered permanently abandoned, and MHIA GOODS SL will proceed with their disposal as previously specified for abandoned goods.

OBLIGATIONS OF MHIA GOODS SL

MHIA GOODS SL is committed to keeping the locker service active and providing the User with the rented locker(s) in good working condition for the duration of the rental period.

Additionally, MHIA GOODS SL is obliged to resolve any issues related to the use of the lockers as quickly as possible.

LIMITATION OF LIABILITY OF MHIA GOODS SL

MHIA GOODS SL provides a locker rental service but is not responsible for the safekeeping of stored items. The User is solely responsible for the belongings placed in the rented lockers.

COMPLAINTS

If the User believes they have grounds for a complaint, they may do so by sending an email to info@ikilockers.com.

MHIA GOODS SL will attempt to resolve the issue and find a satisfactory solution for both parties.

If the User is not satisfied with the response from MHIA GOODS SL, they have the option to submit a complaint to the consumer protection authorities of Catalonia.

APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions are governed by Spanish law. Both parties agree to submit to Spanish jurisdiction to resolve any disputes related to this contract.

CONTACT INFORMATION

For any questions about these general terms and conditions or comments regarding the website www.ikilockers.com, please contact info@ikilockers.com.

Last updated: March 24, 2025.